A selection of highlights from the course animations
Why it worked
Want people to remember new material?
Space. It. Out.
And repeat, repeat, repeat – both over time and across environments. Not only did each of the three modules reiterate the most important concepts about trauma and interviewing, the masterclasses provided a different way of learning the same things a bit further down the track.
We also started in module one with new information learners hadn’t ever seen before, to awaken their curiosity and to motivate them to keep going and fill in the gaps in their existing knowledge.
The choice of who delivers a message can be as (or indeed more) important than what’s actually said. We’re more likely to absorb information coming from authority figures and those we feel positively about and less likely to take on board information from those who we don’t trust (or actively dislike).
The introduction of a masterclass hosted by the Head of Investigations both added credibility to the project and reinforced the content they had recently learned.
Feedback loops are the basic mechanic underpinning how we learn, develop and grow. We tend to look for information that clarifies – or otherwise – our actions. Without feedback loops, we’re condemned to repeat the same mistakes over and over.
The interactivity of the masterclasses was important in providing real-time feedback on the questions and concerns of those on the course, positively reinforcing doing the right thing.